MAINSTAGE
Hear from a fantastic panel and speakers, all on the mainstage.
The Surventrix Connect Mainstage features great names talking about big ideas. This diverse lineup ranges from leading surveyors, to academics and technology, AI and cyber pioneers.
This is your chance to gain inspiration and insight from visionaries from the UK. Your brain will be buzzing with fresh ideas and best practice advice to help you carve out future-proof strategies for your business.
Keynote speakers from across the surveying and tech world tackle the hottest topics facing our industries in 2025, including:
Policy and tech strategy
Marketing, brand strategy and growth
Establishing effective leadership and fostering innovative work cultures
Complaints Handling
The latest Surventrix Tech Forward survey results to benchmark against
The impact of AI, cyber and changes across the world of surveying.
Secure your seat for energising and inspiring tech-focused talks that will change the game for your business, your people, and the world.
The Agenda
8:45 - 9:45
Registration, breakfast and networking
9:45 - 9:50
Welcome and introduction.
Ian Bullock and Ben Darley Open Connect 25
9:50 - 10:00
LionHeart: What you need to know
Keynote: Philip Sparke, CEO of LionHeart, provides information about the independent charity for RICS professionals and their families.
10.00 - 10.40
Panel Discussion - RICS Home Survey Standards: What's next?
Panel: Joe Arnold, Steve Lees, Joe Ellison and Tim Kenny
Why do you need to attend this session?
Learn about the upcoming changes to the updated Home Survey Standards
Understand what the RICS aims are in the standard
Ask questions to the RICS working group
What are the sector's opportunities and risks?
10.40 - 11.15
Coffee break and networking
An opportunity to network with peers, colleagues and exhibitors.
11.15 - 11.50
Keynote: Simon Fisher - ERGOS UK
Getting started with Cyber Essentials
Why do you need to attend this session?
Why it’s so crucial to protect you and your business online
Cybersecurity and certification benefits
What are the 5 Cyber Essentials?
Which certification level is appropriate for your business?
11.50 - 12.30
Keynote: Michael Holden - LionHeart Ambassador
Hear Michael Holden’s inspirational story about tackling health, and the future.
12.30 - 12.50
What’s next for Surventrix in 2025?
Ian Bullock and Ben Darley
Big announcement from Surventrix. Find out how the platform will add further value to your firm.
12.50 - 13.00
Sava Update from Hilary Grayson: Evolving Training and Recognition in Surveying
An update on Sava’s work to broaden recognition for the Diploma while maintaining market balance for surveyors, new qualifications tailored for social housing professionals, and how referral fees support growth in residential surveying.
13.00 - 14.00
Lunch and networking
An opportunity to network with peers, colleagues and exhibitors.
14.00 - 14.30
Keynote: Andrew Knight
We welcome Andrew Knight, Global Data and Tech lead from RICS. In this presentation, Andrew will discuss the findings from the latest Surventrix benchmarking survey.
Hear the results of the Surventrix Tech Forward Survey.
How are firms' budgets changing in 2025?
What technology are surveyors focusing on?
How are surveying firms tackling AI adoption?
Which responses surprised us?
Benchmark your progress.
14.30 - 15.15
Panel Discussion - Complaints Handling Panel
Panel: Ian Bullock, Timothy Allcott, Louise Avery, Katie Avery, Richard Ballam
If you have never received a complaint, it can be difficult to know where to begin when one arises. It’s imperative to consider proportionality when handling complaints.
This is your opportunity to share knowledge, ask the experts and find out all the advice they have on:
Complaint Handling Procedures
Disclosing Conflicts
Communication
Supporting team members
Dispute Resolution
This is a session not to be missed. With such an experienced team around the table it will offer value to everyone.
15.15 - 15.45
Coffee & networking
An opportunity to network with peers, colleagues and exhibitors.
15.45 - 16.15
Panel Discussion - Getting your business noticed. How to thrive in 2025!
Panel: Ian Hughes, Nina Young, Alan Milstein, Emma Vigus and Zoe Baker
In this session, we'll look at how to capture the attention of your audience.
How can firms raise their profile in 2025?
How closely should you watch the competition?
Do traditional marketing methods still work?
What are the most effective ways to attract customers like a magnet?
How to set measurable goals for your marketing strategy, so you know what you’re working towards.